How do i check my service status.
Virgin wifi connection in my area.
Head to the broadband tab of the app click on scan for wifi blackspots and follow the on screen instructions.
How to choose the best wi fi channel number.
Fantastic broadband doesn t stop when you leave the house.
We re aiming to connect around 4 million extra homes and businesses.
Save your mobile data when you re connected to our virgin media wifi hotspots with our clever connect app.
Enter your postcode to see if you can get our services.
If it finds any issues the app will give you advice on the next steps to help optimise your wifi.
Find out how to stay connected on the move.
This keeps the data from your home network completely separate from virgin media wifi traffic.
You can do this by scanning your room with the free virgin media connect app.
The app will display a list of wi fi channels and a star rating the one with the most stars in the best.
Get rid of blackspots if you have a hub 3 why not download the virgin media connect app to scan your home for wifi blackspots visit our service status page to run a test against your kit and to check for network outages.
We currently reach just over 44 of homes in the uk and we re expecting that to rise to almost 53.
Virgin media wifi uses a separate connection on your hub to access the internet than the one used by your home broadband network.
The app will actually tell you which wi fi channels are better for your wi fi network so you can go straight to your router s web interface and choose the ideal one.
Performance and reliability of connections vary across channels however depending on the sources of radio interference and the.
Download and once you re set up that s it.
A user of virgin media wifi can t see anything on the in home broadband network nor can someone using the in home.
Help and support from virgin media.
Sometimes the best choice is to leave the network set to defaults without any changes.
Stay in control and check your virgin mobile allowance to see exactly what you re using.
In fact with mobile broadband and wi fi hotspots there are very few places where you can t get on the web.
If you re struggling to get wifi in all the rooms of your home you should first check if you re in a blackspot area.
Enter your postcode to see if you can get our services.
The virgin media connect app helps you optimise your home wifi in just a few clicks.
Tap the view menu and select channel rating.