During the course of servicing your heater you may have to disassemble a gas fitting so it s a good idea to have a small wrench some pliers and a screwdriver handy and a bit of basic.
Wall mounted gas heater troubleshooting.
If there is or your heater runs on natural gas check the handle on the gas line.
Some burner flame holes may become blocked by debris or rust with no flame present.
Pilot light will stay lit.
But when you turn the pilot to on the unit burner and pilot go out after about two minutes.
Either remove blockage or replace burner.
You may have a bad thermocouple.
It should be parallel to the pipe.
Periodically inspect all burner flame holes with the fireplace running.
Heater is blowing cold air.
If you re sure there is gas the pilot aperture may be blocked.
Off grid wall mounted empire direct vent heater.
If so turn off fireplace and let cool.
Try kicking it up a notch to see if there s a noticeable difference.
All slotted burner flame holes should be open with yellow flame present.